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Welcome to the May issue REFLECTIONS. This month we introduce our readers to the 'knowledge worker,' a term coined by management guru Peter Drucker almost 50 years ago. He presciently predicted that employees of the future will be be contributing information that materially affects the capacity of the organization to perform and to obtain results. He could have been speaking about the future hospital case manager. As always, we welcome your comments.
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The Leader's Guide to Hospital Case Management
"Thank you for a well organized, detailed, and comprehensive book. I appreciate that you took the time to put your knowledge and experience in writing."
Deonna Villegas-McPetersCommunity Regional Medical CenterFresno, CA