This article was recently posted by Glenn Kraus on HCPRO's CASE MANGEMENT WEEKLY. With his permission, it is essential reading for HCM leaders. It highlights the reasons why the UR function can no longer be an 'add on' activity to the hospital case managers' role. Executives lax attention to the issues surrounding 'medical necessity' is no longer realistic if the hospital wants to financially thrive.
Designing and executing a clinical resource management program is not easy. It’s not so much that any one part of the program is difficult to design and implement. Rather, it’s the combination of all the parts that becomes untenable.
When we started this newsletter back in 1994, we reported the difficulties in obtaining information about payer denials. Hospitals simply could not provide actionable information to identify the source of their denials...
When case management was introduced in hospitals in the mid 80s, it was accompanied by a promise to control costs at the bedside.
Researchers on the hunt for clues to predict which hospital patients will return for a second stay have so far made only marginal progress. Two recent studies have demonstrated that readmissions prevention strategies haven't worked as well as predicted. In the Annals of Internal Medicine, a review of studies testing readmissions prevention strategies has found that there isn't any clear evidence that such strategies actually reduce readmission rates. The researchers divided the strategies into 3 categories: Pre-discharge, post-discharge, and bridging. But none came out a winner. Similarly, JAMA (Oct 19) had an article showing that risk models used to predict which patients are at high risk for readmissions have been mostly limited and not terribly effective. The authors of this study reviewed 30 studies of 26 unique risk-prediction models to test their performance. Most studies considered whether the patients had multiple diseases and how often, if at all, they used medical care and nearly all the studies also used age and gender. But other variables were frequently absent from the models such as measures of the patient's functional status, complexity of the patient's medication regimen, social support and access to care.
Until there is evidence of an evidence based method to identify patients at risk for readmissions and strategies that work, hospitals may be wasting resources by targeting the wrong patients and it may be premature to impose penalties on hospitals slated to begin in 2013.
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Welcome to the February issue of REFLECTIONS, the new name for our monthly e-newsletter. The lead article is about 'leveling the playing field' between the hospital and its medical staff with the Federal prepayment processes adopted by the MACs and the RAC demonstration project. We also feature a research stufy on meds that are responsible for ED visits and emergency rehospitalizations which supports our contention that the clinical pharmacist must take an active role in preparing patients and families for transition from the hospital. As always, we welcome your comments and thoughts.

The Leader's Guide to Hospital Case Management
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