PHOENIX MEDICAL MANAGEMENT, INC.

Barbara Fair, MHA, RN, CCM, a Senior Consultant,  brings a unique blend of health care experience to the Phoenix team. Most recently, Barbara completed her tenure as Director, Case Management at HCA’s 350 bed Plantation General Hospital in Florida where she was also manager of the RAC demonstration project.   Prior to that she held several leadership positions in Women’s and Children’s Services at hospitals in Massachusetts, Maryland and Florida.  Barbara’s considerable hospital experience is balanced by her positions on the payer side of the industry. She was the Director of Ambulatory Obstetrics/Gynecology and Pediatrics for Blue Cross/Blue Shield of Massachusetts and then Coordinator of Obstetrics and Pediatrics for the HIP Network of Florida.

 BK KIZZAR, RNC, CCM, CLCP is a Senior Consultant.  BK began her case management career in 1986 and rapidly assumed leadership positions. She served as Director of Case Management and Program Director for Brain Injury at a premier rehab facility, Director of Case Management for a national managed care organization, and Associate Vice President of Case Management for LifeCare Hospitals in Plano, Texas.  As a certified life care planner, BK consults with plaintiff and defense, specializing in medical malpractice liability and persistent vegetative state and in addition, she manages a caseload of private case management clients.  BK is the Past President and current Executive Director of the Dallas Ft Worth Chapter of the CMSA and chaired the national CMSA Case Manager of the Year Award committee. 

Jeff Feeney, MHA, FACHE is an Associate Consultant and seasoned hospital administrator with a blend of leadership and CEO experience almost equally split between the largest, successful, not-for-profit systems and the largest, successful, investor-owned systems. From senior leadership positions within the Daughters of Charity Health System, Jeff moved into the for-profit arena as Associate Administrator then Chief Executive Officer at HCA hospitals in Florida.  He then served as Chief Executive Officer, Halstead Hospital, Halstead (Wichita) Kansas  and Chief Executive Officer, Paracelsus Regional Hospital and Medical Center, Salt Lake City, Utah.  He subsequently held executive positions with the Sisters of St. Francis of Perpetual Adoration in Chicago, Trinity Health in California, Tenet Health in Florida, and Executive Vice President,  for Spinemark, Inc. Jeff serves as an advisor to the Phoenix consulting team in the areas of strategic planning, organizational structure and physician relationships.

Bill Hammock, RN, BSN, CMC, ACM, CPHQ is an Associate Consultant with over 25 years of experience in the for-profit and not-for-profit hospital industry throughout the Southeast.  As former Corporate Director of Case Management and Resource Management at Iasis Healthcare, a national hospital network, Bill successfully launched physician-led quality and resource management improvement projects, developed documentation improvement programs, and transitioned traditional UR and discharge planning activities into broader progression-of-care models.  From hospital leadership positions in Clinical Operations, Risk Management, MSO/Primary Care Networks, and Revenue Integrity to corporate management positions in Case Management, Performance Improvement, Gatekeeping/Medical Necessity, Bill’s extensive knowledge of the hospital environment is an asset to our team especially in the area of outcomes management, systems integration, and regulatory compliance.

Associate Consultant, Matthew Lambert, III, MD, recently completed his tenure as Chief Operating Officer at 460-bed Elmhurst Memorial Healthcare in Elmhurst, Illinois.   In his role, Dr. Lambert was responsible for all inpatient and outpatient care services and took a strong personal interest in clinical resource management initiatives.  Dr. Lambert was responsible for the Planetree initiative and oversaw the organization’s Process Redesign department as well as the Lean/Six Sigma effort.   Prior to joining Elmhurst, Dr. Lambert was the Senior VPMA for Catholic Health Partners in Chicago, IL., the VPMA for St. Joseph Health Centers and Hospital in Chicago, and was the first physician executive at Martha Jefferson Hospital in Charlottesville, VA.

Bruce Kupper, MHA, FACHE  is an Associate Consultant specializing in human resources and operational re-engineering.  Currently the President and Chief Executive Officer of Richmond Eye & Ear Healthcare Alliance, Inc. in Richmond, Va., Bruce has over 30 years of experience in health care administration and has held executive positions in large teaching, community based, children’s and outpatient surgical hospitals with special interest and expertise in ambulatory care.  A former Director of Consulting Services with the McFaul & Lyons Group of Johnson & Johnson Healthcare Systems, Inc., Bruce oversaw hospital-wide re-engineering and care management consulting engagements across the United States and Canada.  He was a featured speaker for a number of HFMA and ACHE national and regional seminars on such topics as re-engineering and creative management skills.