Alexian Brothers Health System
"It's been a long journey, but after one year of hard work and dedicated commitment from our associates and with support and leadership from you and your team, I am delighted with the care management structure and operational paths that have been created at Alexian Brothers HealthSystem. As content experts, Phoenix helped us understand, assimilate and translate the standards of practice into a contemporary hospital case management model that will continue to evolve as our marketplace changes.
It was a pleasure working with your assopciate Marianne Ramey who provided essential support and assistance to keep the project moving forward and kept us focused on our goal. With the help of your team of utilization review experts, our UR Specialists ae now better prepared to educate and advise our medical staff about regulatory requirements, and the creation of the Post-Acute Resource Center (PARC) has quickly earned kudos from our nursing, hospitalist, and clinical staff.
I hope that we will continue our relationship and expect to see you in about four to six months so you and your team can 'fine-tune' the program and keep us updated on the latest best practice trends. Until then, it will be my pleasure to serve as a reference to potential clients. On behalf of the entire Alexian Team, thanks again for your assistance."
Chief Operating Officer, Acute Care Ministries