Elmhurst Memorial Healthcare

All of us at Elmhurst Memorial Healthcare want to thank you and your associates for getting us back on the right track for our case management program. The time you spent with us was invaluable in helping us identify the inefficiencies and redundancies in our processes that made our existing program ineffective with respect to the goals we are trying to achieve.

We appreciated the thorough analysis and the candor with which it was conducted and delivered. We are hopeful that we can implement your suggestions in relatively short order and will look forward to a further engagement with your firm to ensure that are moving in the right direction.

Those of us who read your book, The Leaders Guide to Hospital Case Management found it to be a wonderful companion to the on-site help you and your colleagues provided. I believe this "bible" will be quite useful as we continue on our journey.


Matthew J. Lambert III, M.D., MBA
Sr Vice President for Clinical Operations
Elmhurst Memorial Healthcare