Phoenix Medical Management, Inc. Resources

Hospital Case Management Resources

Additional information and reading material that may come in handy for you.

The Hospital Guide to Contemporary Utilization Review

New Edition !!

The Hospital Guide to Contemporary Utilization Review, Second Edition

The Hospital Guide to Contemporary Utilization Review, Second Edition, is a comprehensive resource designed to identify utilization review (UR) best practices and provide guidance on developing and enhancing a contemporary UR committee. This book focuses on the latest UR and patient status requirements to help hospitals perform high-quality reviews and comply with regulations in a value-based world. The second edition features extensive cover-to-cover updates with enhancements made to existing content and new chapters on the value of information and reporting as well as chapters on the intersection of revenue cycle functions pertinent to UR responsibilities.

Order your copy today!   Use Author's code #MB319097 for 20% discount

Hospital Case Management book

The Leader's Guide to Hospital Case Management

The first textbook devoted exclusively to the specialized needs of hospital case management programs! Co-authored by the partners of Phoenix Medical Management. This book was first published in 2005. While many of the operational recommendations have changed to keep pace with the marketplace, the concepts governing contemporary case management remain the same. 

Follow this link to find out more and order your copy today.

CMSA Core Curriculum for Case Management

CMSA Core Curriculum for Case Management - 3rd Edition

The latest edition of the Core Curriculum addresses the full spectrum of case management professional roles and environments, including hospital case management.  Proudly written by PhoenixMed partner Stefani Daniels, chapter 5, provides insights on transforming to a value based case management program.

 To order your copy follow this link.

Reflections Blog

Subscribe to our REFLECTIONS blog for up to date information and practical insights on the continuing evolution of hospital case management practice and care coordination across the continuum. The REFLECTIONS blog is written specifically for hospital case managers.

Read all articles here. | Subscribe to our blog here


Daniels, S. Care Coordination is Not a Synonym for Discharge Planning  May 24, 2019

Daniels, S.  Why CDI is a Game-Changer.  ICD10 Montior.  December 19, 2017

Daniels, S.  Guest Editorial: The Once and Future Care Manager.  Lippincott's Professional Case Management, October, 2016  Vol 21, No 5. pp 213-216

Daniels, S. and Tahan, H: The Opportunity to Lead Change. Digital Edition No.1, January, 2014, CMSA Today

Scott, Richard. Aspiring to Quality: Realizing Case Management's Ideal Function. July-Aug 2012 Physician Executive Journal (PEJ)

Daniels, S. and Frater, J. "Hospital Case Management and Progression-of-Care." HFM, August 2011, p 108-113

Daniels, S. "Introducing HCM v.3.0." Lippincott's Professionasl Case Management, May-June, 2011, 16(3):109-125

Daniels, S. and Gordon Taft, R. "Allow Natural Death." Case in Point, June-July, 2010 digital edition p. 52-54

Daniels, S. “Advocacy and the Hospital Case Manager.” Lippincott’s Professional Case Management journal. Jan-Feb, 2009, Vol. 14/No. 1, pp 48-51.

“Make Advocacy and quality the focus of a comprehensive case management program.” Interview with Stefani Daniels. Case Management Monthly, HCPro, Vol. 5, No. 11, Nov 2008.

Daniels, S. and Ramey, M. “Faster than a speeding bullet: Changes in Medicare rules for the hospital case manager.” Lippincott’s Professional Case Management journal. Vol 13(5) September/October 2008, p253-261

Daniels, S. “The Myth of Length of Stay.” Web publication. HealthLeaders Media. July 14, 2008.

Daniels S and Reece R. “The Business Case for Hospital Case Management.” Web publication: Media HealthLeaders. March 2, 2007.

“One-on-One Relationships with Case Managers Help Financially, Qualitatively.” Interview with Stefani Daniels. Hospitalists and Inpatient Management, Vol 7, No 3, March, 2005.

“Hospitalists and Case Managers - The perfect partnership.” Ramey M and Daniels S. Lippincott’s Case Management journal, Nov-Dec 2004, Vol. 9, No. 6. pp 280-288.

“Working with Physicians Benefits Patients’ Care.” Interview with Stefani Daniels. Hospital Case Management, April 1, 2004, American Health Consultants.

S. Daniels. "Designing a Hospital Case Management Program."
Lippincott's Case Management, March-April 2003, Vol. 8, No.2, pp 83-87.

J. Henson & S. Daniels. "Don't Squander Case Management Resources."
Lippincott's Case Management, March-April 2002, Vol. 7, No. 2, pp 59-60.

"Practical strategies to develop a customer-centric hospital case management model"
in Hospital Case Management, October, 2001

M. Ramey & S. Daniels. "Hospital case managers: Diamonds in the Rough."
Lippincott's Case Management, Sept-Oct 2001, Vol. 6, No. 5, pp 205 - 207

S. Daniels. "Addressing the limits of hospital-based case management."
Care Management, October, 2000, pp 16 – 20

M. Ramey & S.Daniels. "Case Managers in the Hospital Workplace – A Lighthearted View at Century's End."
The Case Manager, Jan-Feb 2000, pp 55 – 58

S. Daniels & M. Feigenbaum. "Physician gainsharing deserves a chance."
The Joint Commission Journal of Quality Improvement, Dec. 1999, pp 651 – 653

S. Daniels. "Danbury Hospital updates its Case Management Program."
Inside Case Management, 11/99 pp 5 – 8

S.Daniels & M.Feigenbaum. "Physician gainsharing deserves a chance."
Florida Medical Business, August 24, 1999, Vol 12, No. 17

S. Daniels. "Using hospital based case management to reduce payer denials"
HFMA 5/99 pp 36-39

S. Daniels. "CM program helps make hospital profitable."
Hospital Case Management, 9/98 pp 174 – 177

S. Daniels & J Sands. "Case Management: A formula for resource conservation."
Journal of Healthcare Quality Jan/Feb, 1996 pp 9 - 13