Riverside Medical Center Case Management Case Study

by Stefani Daniels, Managing Partner
Published on Jul 15, 2015

There was a point when Dave Duda, COO at Riverside Medical Center (RMC) just knew that the hospital's case management program wasn't functioning the way he envisioned it should.  There was little case manager : physician interactions; the patients rarely saw a case manager; the utilization review (UR) function was not optimally organized, and there was a high turnover rate within the department.  Something had to be done!  Read More >>>